Secure key management in a high volume device deployment

ABSTRACT

A method is provided for remotely and securely accessing a modem is provided that uses an encrypted authentication token with a modem password. The method includes receiving an encrypted authentication token from the modem, the authentication token having a modem password stored in secure memory and being encrypted according to a public key, transmitting the encrypted authentication token to an authentication server. receiving a decrypted authentication token from the authentication server, the decrypted authentication token comprising the modem password, generating an authentication key and a privacy key from the modem password, configuring modem interfaces at least in part using the authentication token, the modem interfaces including a network management protocol interface and communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key.

CLAIM FOR PRIORITY

This application claims benefit of the following U.S. Provisional Patent Applications, all of which are hereby incorporated by reference herein: (1) U.S. Provisional Patent Application No. 62/514,339, entitled “Secure enabling and disabling points of entry on a device remotely or locally,” by Ali Negandar, filed Jun. 2, 2017; (2) U.S. Provisional Patent Application No. 62/514,407, entitled “SSH server public key validation by a SSH client in a high volume CM deployment,” by Ali Negandar, filed Jun. 2, 2017; and (3) U.S. Provisional Patent Application No. 62/514,442, entitled “Secure SNMPv3 key management (unique and renewable key distribution) in a high volume CM deployment,” by Ali Negandar, filed Jun. 2, 2017; and is a continuation of U.S. patent application Ser. No. 15/943,873, entitled “Secure Key Management in a High Volume Device Deployment,” by Ali Negandar, filed Apr. 3, 2018.

BACKGROUND 1. Technical Field

The present invention relates to systems and methods for configuring consumer premises equipment, and in particular to a system and method for remote and secure configuration of such consumer premises equipment.

2. Description of the Related Art

It is desirable to provide data service to customers. Such data services may be provided via wireless or wired transmission. Wireless data services may be use terrestrial transmission, airborne transmission, or satellite-based transmission. Wired data services may use phone lines (dial up or DSL) or fiber optics.

Data services are typically provided by a multiple system operator (MSO). Exemplary MSOs include traditional MSOs such as direct-broadcast satellite television providers cable television providers as well internet service providers. The data services are typically provided via customer premises equipment (CPE) that is installed in the customer's premises, such as a cable modem or set top box (STP). In many instances, the CPE itself or the conditional access system (CAS) portions of the CPE is sourced by a CPE provider.

It is desirable for MSOs to have the capability to remotely configure or reconfigure CPE in a secure way. Part of this process is enabling a point of entry into the CPE (e.g. via a secure shell (SSH) or hypertext transfer protocol (HTTP)) remotely or securely.

Once the CPE is configured to enable the point of entry, information exchanged on that point of entry must be secured. In an SSH point of entry, an SSH server (in this case, the CPE) publishes its public key in a secure public key DB/LDAP (lightweight directory access protocol). The SSH client (in this case, a processor at the MSO) can get the public key offline securely from the trusted database and can store it locally so it can use to validate the SSH server. This works well in an environment where the number of SSH servers is very limited and the SSH client can retrieve the SSH server key securely offline. Alternatively, the SSH server public key may be received during a handshake between the SSH server and the SSH client. With this approach, the SSH client has to blindly accept the SSH server public key and store it in its database. This is not a secure approach and the server public key is not validated. In a large scale CPE deployment where each CPE acts as a SSH server, a SSH client will have to take CPE SSH server public key blindly during the SSH handshake, which is not secure. Accordingly, it is desirable to provide for a means for the SSH client to validate the CPE SSH public key in an architecture having a large number of deployed CPEs.

Another CPE point of entry is a Simple Network Management Protocol (SNMP) compliant point of entry. SNMP is a protocol for network management that is used for collecting information from, and configuring, network devices, such as servers, printers, hubs, switches, routers on an Internet Protocol (IP) network, and CPE devices. SNMP includes three versions. SNMPv1 is the initial implementation of the SNMP protocol. SNMPv2 revised version one with improvements in performance, security, confidentiality, and manager-to-manager communications. SNMPv3 adds cryptographic security to SNMPv1 and SNMPv2. SNMPv3 includes provision for key localization which attempts to provide unique keys to all authoritative SNMP engines in the network. However, such key localization uses a single password to derive keys for the entire network. Accordingly, if the single password is compromised, the entire network is compromised. What is needed is a system and method for providing unique passwords to each authoritative SNMP engine in large scale deployments.

SUMMARY

To address the requirements described above, this document discloses a system and method for accessing a modem for use with a service provider, comprising: receiving an encrypted authentication token from the modem, the authentication token having a modem password stored in secure memory and being encrypted according to a public key; transmitting the encrypted authentication token to a authentication server; receiving a decrypted authentication token from the authentication server, the decrypted authentication token comprising the modem password; and generating an authentication key and a privacy key from the modem password; configuring modem interfaces at least in part using the authentication token, the modem interfaces including an network management protocol interface; and communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key.

Implementations may include one or more of the following:

The method where: the modem also generates the authentication key and the privacy key at least in part from the modem password, and communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key comprises at least one of: authenticating communications received from the modem at least in part according to the authentication key; decrypting received communications at least in part according to the privacy key; transmitting communications to the modem at least in part according to the authentication key; and transmitting communications to the modem encrypted according to the privacy key.

The method where: the communications comprise a payload and a hash of the payload generated according to the authentication key, and authenticating communications received from the modem at least in part according to the authentication key comprises: generating a hash of the payload according to the authentication key; and comparing the generated hash of the payload with the received hash of the payload; transmitting communications received from the modem at least in part according to the authentication key comprises: generating a hash of the payload according to the authentication key; and transmitting the payload and the generated hash of the payload.

The method where: the authentication token comprises at least one password; and communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key comprises logging into the modem at least in part using the at least one password.

The method where: the authentication token further comprises a session key and communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key further comprises configuring modem interfaces at least in part using the authentication token, including: generating configuration data; encrypting the configuration data according to at least a portion of the session key; and transmitting the encrypted configuration data to the modem.

The method where: generating the configuration data comprises generating a bitmap, the bitmap having a plurality of values, each of the plurality of values enabling one of a plurality of modem interfaces; encrypting the configuration data at least in part according to at least a portion of the authentication token comprises encrypting the bitmap according to at least a portion of the session key of the authentication token, and the modem decrypts the encrypted configuration data according to the at least a portion of the session key of the authentication token, and enables or disables the plurality of modem interfaces according to the plurality of modem interfaces according to the plurality of values.

The method wherein the configuration data comprises an address of the modem and the modem verifies the further decrypted configuration data according to the address of the modem.

The method where: the encrypted authentication token is received in a client of the service provider; the authentication token is encrypted according to a service provider public key; and the service provider public key is stored in a secure storage of the modem.

The method further comprising: receiving a configuration file in the modem, the configuration file comprising: a second service provider public key; an authentication token validity period; and a maximum number of logins.

The method further comprising: determining if the second service provider public key of the received configuration file is different than the service provider public key stored in the secure storage; if the service provider public key of the received configuration file is different than the service provider public key stored in the secure storage: replacing the service provider public key stored in the secure storage with the second service provider public key of the received configuration file; and generating a second authentication token (the second authentication token comprising a second password, a second session key, and a hash of a secure shell (SSH) public key); tagging the second password, the second session key, and the hash of the SSH public key with a validity period, a maximum number of logins and an address of the modem, and encrypting the second authentication token with the second service provider public key.

The method further comprising: determining if the received authentication token has expired; if the received authentication token has expired: generating a second authentication token (the second authentication token comprising: a second password; a second session key; and a hash of a secure shell (SSH) public key), tagging the second password, the second session key, and the hash of the SSH public key with a validity period, a maximum number of logins and an address of the modem; and encrypting the second authentication token with the second Encrypting the second authentication token with the second service provider public key.

The method further comprising: determining whether the second service provider public key is in the received configuration file; and if the second service provider public key is not in the received configuration file, disabling access to the modem.

The method where: the encrypted authentication token is received in a client of a security provider; the authentication token is encrypted according to an authentication server public key; and the authentication server public key is part of a software image of the modem.

The method where: receiving an encrypted authentication token from the modem comprises receiving the encrypted authentication token via a temporary dedicated port opened by the modem.

The method where: receiving an encrypted authentication token from modem comprises: determining if the received authentication token has expired; if the received authentication token has expired: generating a second authentication token (the second authentication token comprising: a second password; a second session key; and a hash of a secure shell (SSH) public key); tagging the second password, the second session key and the has of the SSH public key with a validity period, a maximum number of logins and an address of the modem; and encrypting the second authentication token with a second authentication server public key.

A further embodiment is evidenced by an apparatus for accessing a modem for use with a service provider, comprising: a processor; a memory, communicatively coupled to the processor, the memory storing processor instructions comprising instructions for: receiving an encrypted authentication token from the modem, the authentication token having a modem password stored in secure memory and being encrypted according to a public key; transmitting the encrypted authentication token to a authentication server; receiving a decrypted authentication token from the authentication server, the decrypted authentication token comprising the modem password; and generating an authentication key and a privacy key from the modem password; configuring modem interfaces at least in part using the authentication token, the modem interfaces including an network management protocol interface; and communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key.

A still further embodiment is evidenced by an apparatus for accessing a modem for use with a service provider, comprising: means for receiving an encrypted authentication token from the modem, the authentication token having a modem password stored in secure memory and being encrypted according to a public key; means for transmitting the encrypted authentication token to a authentication server; means for receiving a decrypted authentication token from the authentication server, the decrypted authentication token comprising the modem password; and means for generating an authentication key and a privacy key from the modem password; means for configuring modem interfaces at least in part using the authentication token, the modem interfaces including an network management protocol interface; and means for communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key.

BRIEF DESCRIPTION OF THE DRAWINGS

Referring now to the drawings in which like reference numbers represent corresponding parts throughout:

FIG. 1 is a diagram of an exemplary data distribution system;

FIG. 2 is a diagram illustrating one embodiment operations used to enable an MSO to use an authentication token to configure customer premises equipment;

FIG. 3 is a diagram presenting exemplary operations that can be performed by the CPE in support of the use of a limited access authentication token by an MSO;

FIG. 4 is a diagram presenting an exemplary embodiment of an encrypted authentication token;

FIG. 5 is a diagram illustrating exemplary operations performed by the MSO to use the authentication token to configure CPE;

FIG. 6 is a diagram depicting exemplary operations performed to configure the modem interface using the authentication token;

FIG. 7 is a diagram of one embodiment of the encrypted enabler/disabler token;

FIG. 8 is a diagram depicting an exemplary embodiment of the enabler/disabler bitmap;

FIG. 9 is a diagram depicting further exemplary operations performed to configure the modem;

FIG. 10 is a diagram illustrating another embodiment of how the modem may be remotely configured; and

FIG. 11 is a diagram illustrating an exemplary computer system that could be used to implement elements of the present invention

DETAILED DESCRIPTION

In the following description, reference is made to the accompanying drawings which form a part hereof, and which is shown, by way of illustration, several embodiments of the present invention. It is understood that other embodiments may be utilized and structural changes may be made without departing from the scope of the present invention.

Overview

This disclosure described a system and method that enables a point of entry such as a port compliant with Secure Shell Server (SSH), Hypertext Transfer Protocol (HTTP), Simple Network Management Protocol Version 3 (SNMPv3) or other protocols to be remotely and securely enabled. Also described is a means for securing such interfaces. For example, a means for an SSH client to validate the CPE SSH public key is provided, as well as a means to derive an authentication key and a privacy key used in SNMPv3. These features can be used in conjunction with different system designs, including the system disclosed in U.S. Pat. No. 9,118,644, which is hereby incorporated by reference

FIG. 1 is a diagram of an exemplary data distribution system 100. The data distribution system 100 comprises an MSO 102 that transmits information to a plurality of subscribers 116. Each such subscriber 116 is provided CPE 106 such as a STB or cable modem for installation where the data services are to be received. Typically, the CPE is installed in the customer premises 104 such as a home, but the CPE may be installed in motor vehicle or be carried on the user's person. In many instances, the CPEs 106 provided to the users 116 are manufactured (at least in part) by a CPE provider 114. In some embodiments, the CPE provider 114 manufactures CPEs 106 of one hardware design that can be used with different MSOs 102, each having different functional requirements. Typically, this is accomplished through modification of the software and/or firmware of the CPE 106. The CPE provider 114 may also manufacture CPEs 106 with different hardware functionality for different MSOs 102. Typically, the data transmitted between the MSOs 102 and the CPEs 106 is encrypted or otherwise obfuscate it to protect it from being received by unauthorized entities. Consequently, CPEs 106 typically include a conditional access system (CAS) that decrypts the data transmitted by the MSO 102 and may also have the capability to encrypt data transmitted from the CPE 106 to the MSO 102.

The MSO 102 may transmit data via a wired connection 112 such as optical cable or conductive wire. The MSO may also transmit data via a wireless connection such as via a terrestrial transmitter 110 or a satellite broadcast system in which data is transmitted via a ground station 108A and a satellite 108B.

In some cases, the data distribution system 100 also permits the users' CPE 106 to transmit information to the MSO 102. Accordingly, the data distribution permits information to be transceived (e.g. transmitted and received) by both the MSO 102 and the CPE 106. Further, such systems may be asymmetric, with data being transmitted from the MSO 102 to the CPE 106 via one transmission method, and data being transmitted from the CPE 106 to the MSO 102 by another transmission method. For example, it is known for MSOs 102 to transmit media programs to subscribers having CPE 106 via satellite, but data to be transmitted from the CPE 106 to the MSO 102 be transmitted via a wired connection such as 112.

As described above, there is a need for MSOs 102 to be able to access CPE 106. This may be required to provide the CPE with new or different functionality or rights to receive and/or transmit data, or to delete currently existing functionality or rights to receive such data. This presents a need to have a very strong authenticator mechanism. Such an authentication mechanism is subject to the following requirements

Uniqueness: The authenticator must be unique to each device

Life: The authenticator must be random and changed periodically (short lived).

Decentralized Operation: A centralized secure server should not be required to distribute secret data such as passwords to users. This will relive the CPE provider 114 from providing and supporting such a system. Further, a distributed (non-centralized) system makes the system highly available to operators which might include multiple MSOs 102. The system must also permit different MSOs 102 to distribute secret data to different groups of customers 116 (or each customer 116), so the MSO 102 can set up and configure its own security system.

Recovery: The system must be recoverable very quickly and easily if it gets compromised.

Security: The system must not rely on any symmetric key in the software.

Scalability: The system must be scalable, because MSOs 102 may be large or small, and the same system should serve both.

Simplicity: The system must be simple and easy to manage and operate.

Control: The operator must be able to disable the system without CPE firmware update.

Robustness: If the system becomes compromised, it must not require CPE software update and re-spinning of images.

Authentication Tokens

A system and method of controlling CPEs 106 is presented below. This system uses limited access authorization tokens (authtokens) that provide limited access to the CPE interface and are designed to be used by MSOs 102 without the need for CPE provider 114 involvement in the process.

Two different types of authentication tokens are described herein, and each has the same access level:

MSO Authentication token: The MSO authentication token is used on the wide area network (WAN) side when the CPE 106 is able to reset and restart and can obtain its configuration file (which is the case with a high percentage of instances where MSOs 102 require access to the CPE 106).

CPE Provider Authentication token: This authentication token is used on the local area network (LAN) side when the CPE device is not able to reset and restart. Since this typically constitutes a very small percentage of the login access required by MSOs 102, the login process can be somewhat manual and not fully automated. In such cases, MSOs 102 can obtain the credential(s) needed to enable the interface and login to that CPE device from the CPE provider 114.

Interface Enabler/Disabler

In addition to providing a credential to login to an CPE interface, authentication tokens also provide a secure means to enable or disable one or more of the CPE interfaces before the MSO 102 can login. For example, if the CPE includes an interface or port that is SSH-compliant, the MSO 102 will need to enable the SSH interface (if currently disabled) before using the port to login.

FIG. 3 is a diagram presenting exemplary operations that can be performed by the CPE 106 in support of the use of a limited access authenticator (authentication token) by an MSO 102.

FIG. 2 is a diagram illustrating one embodiment operations used to enable an MSO 102 to use an authentication token to configure CPE 106. For exemplary purpose, CPE 106 in this example comprises a cable modem. FIG. 2 is discussed with reference to FIG. 3 , which is a diagram further illustrating these operations.

Referring first to FIG. 2 , in block 202, the cable modem 106 receives a configuration file 302 having a public key of the MSO 102 (hereinafter referred to as the MSO public key) and optionally, an authorization validity period and number representing the maximum number of permitted logins using the authentication token. In one embodiment, the MSO public key is an RSA (Rivest-Shamir-Adleman) public key in tag limited value (TLV) format. This may be accomplished by the MSO 102 or the CPE provider 114 downloading the configuration file 302 into the modem 106 in the MSO 102 or CPE provider 114 facility, or may be accomplished remotely. This operation is also shown as step (1) in FIG. 3 . The configuration file is to be distinguished from the configuration data described below. The configuration data comprises data that is used to configure the modem and its interfaces. Such configuration data may be included in the configuration file initially downloaded into the modem 106 to initially configure the modem 106 and its interfaces. However, the configuration data described below to configure or reconfigure modem interfaces is not typically provided as a part of the configuration file referenced above.

The modem 106 determines if the downloaded configuration file 302 includes the MSO public key, as shown in block 204. If the public key is not in the configuration file 302, the modem 106 disables login access to the modem 106. This feature can be used by the MSO 102 to disable access to the modem 106 (e.g. by transmitting a configuration file 302 without a public key), as shown in block 203. If the configuration file 302 includes the MSO public key, processing is routed to block 206, and the received MSO public key is stored in the modem 106 in secure storage 108 (SS) to prevent unauthorized access. In some chipsets, a SS 108 is available, and the authentication token 402 and its attributes can be stored in this secure storage 108. On some chipsets, obfuscation can be used to store the authentication token 402 and its attributes, in a manner similar to how modem 106 private keys are obfuscated on such devices.

If the MSO public key received in the configuration file 302 is not the same as the MSO public key currently stored in SS 108, then the newly received MSO public key must replace the one in the SS 108 and the authorization token must be regenerated, as described in block 210 below.

Block 208 determines if an authentication token currently stored in the modem 106 has expired. If the current authentication token stored in the modem SS 108 has expired, the modem 106 generates new authentication token having a new password, as shown in block 210. In one embodiment, a plurality (e.g. a set) of new passwords is generated, with each password corresponding to a different level of access to the modem 106. The modem 106 may also generate a session key (typically 32 bytes) and a hash of the modem's SSH key (hereinafter referred to as the SSH server key). Further, the password, session key, and hash of the SSH server key may be tagged with a validity period, maximum number of logins, and the media access control (MAC) address of the modem 106. The MAC address is a unique identifier assigned to network interfaces for communications at the data link layer of a network segment.

As shown in block 212, this data is encrypted with the MSO public key, and the encrypted authorization token is published. This publication can be accomplished, for example, via management information base (MIB) or TR-069 (technical specification of that defines an application layer protocol for remote management of customer-premises equipment (CPE) connected to an Internet Protocol (IP) network. The new authentication token parameters are stored in the SS 108 of the modem 106, as shown in block 218.

The modem 106 also reads modem configuration data. In one embodiment, the configuration data is expressed in a set of binary values of an enabled interface bitmap which describes which of the modem 106 interfaces are enabled. The modem 106 encrypts the configuration data with the session key, as shown in block 214, and produces an encrypted enabler/disabler token Finally, as shown in block 215, the encrypted authorization token is published as the authentication token (illustrated and described further in association with FIG. 7 ). Such publication can also be accomplished via MIB or TR-069.

Authentication Token

FIG. 4 is a diagram presenting an exemplary embodiment of an encrypted authentication token 400. In the illustrated embodiment, the authentication token 402 comprises:

One or more 16 byte passwords of 16 octets: Preferably, each password is a strong password comprising alphanumeric characters and includes special characters (* and & for example). In the illustrated embodiment, there are four passwords, with each password uniquely associated with one of 4 different access level. For each modem 106 interface such as SSH or HTTPS, a password provides a predefined access level that is assigned to that password. Access levels are further described below.

An SSH key payload (described further below)

An SSH key type, which may be of 4 octets. The two most significant octets denote the content type that is in the “SSH Key Payload” field. Content types (denoted by the two most significant octets) and their associated values can include a hash of the SSH server public key or the public key itself as described in Table I below:

TABLE I Value Content Type 1 SHA2 hash of the SSH server public key 2 1024-bit PEM Key 3 2048-bit PEM Key 4 3072-bit PEM Key 5 4096-bit PEM Key

The client (MSO 102 uses this hash to validate the SSH server public key it receives from the SSH server/modem if the modem 106 is configured to communicate via an SSH port.

The two least significant octets denote the length of the length of the “SSH Key Payload” field in bytes. For SHA2hash this value is 32. For the SSH server public key itself, this value is the size of the public key in PEM, which is variable.

A 32-byte session key: The session key is used to encrypt the enabler/disabler which in turn enables/disables modem 106 interfaces such as the SSH interface, and to protect the password (if password protection is not available when the password is sent back to the device.

MAC Address: A six-byte MAC address of the modem 106: The modem's MAC address is used for generating an authenticated request to enable the interface and is part of the authenticated request.

Max Num Login: This number that represents the maximum number of times the authentication token 402 can be used to login to the modem 106.

The authentication token 402 may also include:

VN: A two-byte version number.

AID: A two-byte authentication ID, that contains an identifier of the authentication token. Modems may store multiple authentication tokens, for example, an MSO limited access token (AID=1) and an CPE provider token (AID=0)

Validity Period: The validity period is a 13-byte number indicating the time when the authentication token 402 begins to be valid in coordinated universal time (UTC), and a 13-byte number indicating the time that the authentication token 402 is scheduled to expire. The authentication token 402 may also comprise a 2-byte VP.

VP: The validity period may also be expressed as a time period from its first reception or use. This feature is useful when the time of day is unavailable. In one embodiment, the VP is a 2-byte number that contains the number of hours for the validity period. If modem 106 does not obtain the time of day, the modem 106 uses this value to determine when the authentication token should expire. The modem 106 updates non-volatile memory (NVM) with the remaining hours of the VP periodically (i.e. every hour) using a running clock. This validity period is not accurate if the modem 106 is powered down for a period of time, but can serve as a validity period estimate if the time of day is not available.

In the illustrated embodiment, the authentication token 402 comprises octets that are encrypted with the MSO public key to comprise readable characters that are base 64 encoded.

MSO—Based Modem Configuration and Login

FIG. 5 is a diagram illustrating exemplary operations performed by the MSO 102 to use the authentication token to configure CPE 106. In the illustrated embodiment, this is accomplished with an operator client machine (OCM 306) operated by a member of the MSO's staff. In block 502, the MSO 102 receives the encrypted authentication token that was published by the modem 106. As described above, this can be accomplished by the MSO 102 fetching the encrypted authentication token via MIB or TR-069.

If the communication channel between the OCM 306 and modem 106 is not secure, then a secure connection must be initiated by the OCM 306. Since the modem 106 must be authenticated in order to avoid potential attack vectors against the OCM 306, a one-way authentication on the transport layer security (TLS) where the modem 106 is authenticated is sufficient, as it will make such potential attack vectors commercially unviable. The OCM 306 is authenticated later when the modem 106 receives other messages from OCM 306 that are protected via authentication token 402. To protect the communication channel for fetching the authentication token 402, the modem 106 acts a server and must provide its device certificate to the OCM 306 as part of the TLS handshake. The device certificate can be a CM BPI+ certificate or an analogous type of device certificate. The OCM 306 must have the Root certification authority (CA) certificate to perform certificate chain validation.

In block 504, the MSO 102 establishes a secure machine-to-machine communication channel with an authentication server 304, as shown in block 504. In one embodiment, this is accomplished via a hardware token 308 communicatively coupled to the OCM 306. The OCM 306 uses the hardware token 308 to authenticate itself to the authentication server 304 to establish a secure machine-to-machine communication channel.

After the secure machine-to-machine communications channel is established, the MSO 102 transmits the encrypted authorization token received from the modem 106 to the authentication server 304, as shown in block 506. The authentication server is configured to be able to decrypt the authentication token (which was encrypted with the MSO public key) using the private key of the authentication server as shown in block 508. After the authentication token is decrypted, it is transmitted to the MSO via the secure machine-to-machine communication channel, and is received by the MSO 102, as shown in block 510. Since the decrypted authorization token includes the one or more passwords needed to login to the modem, the MSO 102 has the information necessary to login to the modem 106.

In some instances, it may be beneficial for the MSO 102 to determine which of the modem 106 interfaces are currently enabled. This can be accomplished by the MSO 102 receiving a copy of the configuration data that was published in the operations described above, as shown in block 512. In one embodiment of the configuration data comprises a bitmap known as an enabled interface bitmap (EIB) (also hereinafter referred to as the encrypted enabler), which is described further below. Since the EIB was encrypted according to the session key (which is transmitted to the MSO 102 in the now decrypted authentication token), the MSO 102 decrypts the EIB using the session key, and determines the configuration of the modem 106 from the values of the EIB.

Finally, in block 514, the MSO 102 configures at least one of the modem interfaces at least in part using the authentication token. In one embodiment, this is accomplished by the using the OCM 306 to set values in the EIB to enable or disable the appropriate interfaces. In one embodiment, the OCM 306 enables/disables the interfaces by setting appropriate values into the EIB according to user input or other information.

FIG. 6 is a diagram depicting exemplary operations performed to configure the modem interface using the authentication token. Blocks 602-606 are optionally performed in the situation where the operator at the MSO 102 wants to determine which modem 106 interfaces are currently enabled. In block 602, the MSO 102 (e.g. the OCM 306) receives the encrypted enabler/disabler token having the encrypted configuration data (EIB) that was published by the modem 106 in block 216 of FIG. 2 . In block 604, the encrypted configuration data is decrypted using the session key of the authentication token. In block 606, the EIB is used to determine the currently enabled and disabled modem 106 interfaces.

FIG. 7 is a diagram of one embodiment of the encrypted enabler/disabler token 700. In one embodiment, the enabler/disabler token 700 comprises fields for:

Version Number (VN): This is a two-byte value that contains the version number of the structure. Nominally, it is set to one.

Authentication Token ID (AID): This is a two-byte value that contains the ID of the related authentication token. This authentication token is the same (and has the same ID) as the authentication token described above.

MAC Address: A six-byte MAC address of the modem 106: The modem's MAC address is used for generating an authenticated request to enable the interface and is part of the authenticated request.

Enabler/Disabler Bitmap: This is a 64-bit bitmap for enabling or disabling interfaces on the modem. There are 4 access levels and each access level has a password from the token and 16 bits from the enabler bitmap. The password and bitmap together define the access level for each interface. Bit0 is least significant bit and Bit 63 is most significant bit. Value 1 enables the interface and value 0 disables the interface.

FIG. 8 is a diagram depicting an exemplary embodiment of the enabler/disabler bitmap or EIB 800. The exemplary authentication token 402 illustrated in FIG. 4 has four passwords. Each of the passwords may provide a different level of access to the modem 106. In the example presented in FIG. 8 , password 1 802-1 provides the lowest access level (level 1), password 2 802-2 provides a low access level (level 2), password 3 802-3 provides a high access level (level 3), and password 4 802-4 provides the highest access level (level 4). In one embodiment, level 1 access permits reading data from the modem 106, access level 2 allows reading data from and writing data to the modem 109, level 3 allows reading data from and writing data to secure memory, and level 4 allows blowing fusible links or other functions that alter hardware. Each of the passwords enable the associated portion of the EIB 800 as illustrated in FIG. 8 . For example, password 1 enables the first 16 bytes of the EIB 800, password 2 enables the next 16 bytes of the EIB 800, password 3 enables the next 16 bites of the EIB 800, and password 4 enables the remaining bytes of the EIB 800.

The EIB 800 defines which modem interfaces are enabled for each access level. An interface with a specific access level is enabled by setting the associated value of the bitmap to 1, and disabled by setting the associated value to zero. For example, the EIB portion associated with password 1 has a value for a LAN SNMPv3 interface 802-1-C, a WAN SNMPv3 interface 802-1-B, a LAN SSH interface 802-1-A, a WAN SSH interface 802-1-D, a LAN HTTPS interface 802-1-E, and a WAN HTTPS interface 802-1-F. The value associated with the interface indicates whether the interface is enabled or disabled, and setting the value selects whether the interface is enabled or disabled. In one embodiment, setting the associated value to a “1” enables the associated interface. For example, if the user wants to disable all interfaces except the LAN SNMPv3 interface when at the lowest access level (password 1), the values associated with the LAN SNMPv3 interface 802-1-C is set to “1” and the remaining values associated with the WAN SNMPv3 interface 802-1-B, a LAN SSH interface 802-1-A, a WAN SSH interface 802-1-D, a LAN HTTPS interface 802-1-E, and a WAN HTTPS interface 802-1-F are all set to zero. Similarly, if the user may permit the LAN SNMPv3 interface 802-1-C, the WAN SNMPv3 interface 802-1-B, the LAN SSH interface 802-1-A and the WAN SSH interface 802-1-D to be enabled for level 2 access (and disabling the LAN HTTPS 802-1-E and WAN HTTPS interface 802-1-F) by setting the associated bits to “1” and zero, respectively.

Returning to FIG. 6 , the current modem interfaces are determined (as shown in block 606) using the EIB as described above. Using the OCM 306, the user may change the values associated with selected modem 106 interfaces to enable or disable the interface, as shown in block 608. Further, permission to use those interfaces is controlled by associating a password with the EIB portions, so only those users having access to a particular level (e.g. by being in possession of the password for that level) will be able to use those interfaces. In block 610 the EIB and MAC address of the modem 106 is encrypted with at least part of the session key. In an illustrative embodiment, the lower 16 bytes of the session key are used to encrypt the bitmap and MAC address. In block 612, the encrypted configuration data and MAC address is encapsulated into an encrypted enabler/disabler token 700, and transmitted to the modem 106. This can be accomplished, for example, by setting its MIB (or TR-069).

Hence, the OCM 306 sets values in a 32-bit bitmap to enable or disable the modem interfaces. The OCM then encrypts the MAC address (obtained from the authentication token) and bitmap with the lower 16 bytes of the session key (also obtained from the authentication token), and sends the encrypted information to the modem 106.

FIG. 9 is a diagram depicting further exemplary operations performed to configure the modem 106. As shown in block 902, the modem 106 receives the encrypted enabler/disabler token 700 having the configuration data (EIB) and MAC address. As shown in block 904, the modem 106 uses the session key to decrypt the encrypted enabler/disabler token to recover the configuration data and MAC address and verifies the data. In embodiments wherein the configuration data and MAC address are encrypted with the lower 16 bytes of the session key, only those lower 16 bytes are used to decrypt the encrypted enabler/disabler token. The modem 106 sets (enables or disables) the indicated interfaces according to the EIB, as shown in block 906. The enabler/disabler settings are then stored in the secure storage 108 of the modem 106. Finally, the OCM 306 may obtain the password from the authentication token to login to the modem using one of the enabled interfaces, as shown in block 908.

CPE Provider—Based Remote Modem Configuration and Login

In the previous embodiment, the MSO 102 was capable of restarting and resetting the modem 106. However, there are instances in which the modem 106 may be unresponsive and the CPE provider 114 will be called upon to configure the modem 106.

FIG. 10 is a diagram illustrating another embodiment of how the modem may be remotely configured. In this embodiment, an authentication client machine (ACM) of the CPE provider 114 performs many of the steps performed by the OCM 306 of the MSO 102 in the above embodiments.

In step 1, the operator of the ACM 1002 or repair facility receives the encrypted authentication token from the modem 106 through a user interface 1006 with the LAN 1004.

Specifically, the modem 106 comprises a processor that operates by executing software instructions represented in a software image installed on the modem. Embedded in this image are an ACM public key, an authentication token validity period, and a maximum number of login values. When the modem 106 is booted up, it automatically generates an ACM authentication token with the validity period and maximum number of login values and encrypts it with the ACM public key, as described below. If the modem 106 resets and restarts, the modem 106 disables the temporary LAN user interface and the ACM authentication token it just generated (as they are not required). The MSO 102 can then configure the modem 106 as described above.

However, if the modem 106 fails a reset and restart operation (as indicated, for example, by not resetting and restarting within a time period such as 15 minutes), the modem 106 enables its LAN user interface 1006 by opening up a dedicated temporary port. The modem 106 then uses that temporary LAN user interface 1006 (and only the LAN user interface 1006) to send the ACM authentication token, accept passwords, and to receive the enabler/disabler token 700. The dedicated temporary port remains open only so long as it is needed, and once the modem has reset and restarted, the dedicated temporary port is closed.

As before, if the current authentication token has expired, the modem 106 generates a new set of passwords, a 32-byte session key, an SSH server key hash. The modem 106 then tags these values with the CP, the remaining number of logins and the MAC address of the modem 106. This data is encrypted with a public key of the ACM 1002 (already embedded in the software image of the modem 106), and published as the ACM authentication token 402 on the temporary dedicated port of the modem 106.

The generated authentication token 402 remains valid for the remaining validity period (VP). The authentication token will not get renewed unless the VP has ended and the modem 106 remains unable to reset and restart.

Since data regarding the time of day is not typically available if the modem 106 fails a reset and restart operation, the values of the authentication token for the validity start and validity end are set to zero. The VP is then set to a default number of hours, and is used to determine when to renew the authentication token for the ACM 1002.

Next a technician or operator of the MSO 102 sends the encrypted authentication token 400 received from the modem 106 to the ACM 1002. This may be accomplished via email, for example, in response to a request from the operator of the ACM 1002

Optionally, if the operator of the OCM 306 desires to determine which interface is currently enabled by querying the modem 106, the OCM 306 can obtain a copy of the EIB 800 of the encrypted enabler token 700. The control modem 106 publishes the encrypted enabler token 700 through the same management interface that is used to publish the authentication token. Once the encrypted enabler/disabler token 700 is fetched by the OCM 306, the OCM 306 can use the session key in the authentication token to decrypt the encrypted enabler/disabler token, retrieve the EIB, and determine from the EIB which interfaces are enabled.

Returning to FIG. 10 , in step 2, the ACM 1002 transmits the encrypted authentication token to the authentication server 304. As was true with the MSO-Based Remote Modem Configuration and Login procedures discussed above, this is performed over a secure link, with the link preferably secured via a hardware token as illustrated. The hardware token authenticates itself to the authentication server 304 and establishes a secure machine-to-machine communication channel. The authentication server 304 uses a private key that corresponds to the public key of the ACM 1002 to decrypt the encrypted authentication token 402.

In step 3, the authentication server 304 returns the decrypted authentication token 402 to the ACM 1002 via the secure link.

In step 4, the ACM 1002 securely enables or disables the modem 106 interfaces as desired. This is accomplished by the ACM 1002 setting a 32-bit bitmap (EIB 800) to enable/disable the desired interfaces (i.e. the LAN SSH interface enabled by, for example, bits 802-1-A or 802-2A of FIG. 8 ), and transmitting the EIB to the modem 106. If higher access levels are required, the LAN SSH interfaces associated with higher access levels (and passwords) can be enabled. The ACM 1002 then encrypts the MAC address of the modem 106 (obtained from the decrypted authentication token 402) and the EIB 800 with the lower 16 bytes of the session key (also obtained from the decrypted authentication token 402), and encapsulates the result as the encrypted enabler/disable token 700. The ACM 1002 then sends the encrypted enabler/disabler token 700 to the modem 106 using the enabled LAN User Interface 1006. The modem 106 receives the encrypted enabler/disabler token, uses the lower 16 bytes of the session key to decrypt the enabler/disabler token, verifies the data and sets the modem 106 interfaces according to the EIB 800. The enabler/disabler settings of the EIB 800 are stored in the secure storage 108 of the modem 106.

In step 5, the ACM 1002 gets the password from the decrypted authorization token received from the authentication server 304, and sends it to the LAN User Interface 1006. The operator at the MSO 102 can then use the enabled SSH LAN interface to provide the password for the appropriate level of access, and logs in to the modem 106.

Random Number Generator (RNG)

The password and keys are generated independently by the modem 106. Regardless of the security infrastructure imposed to protect and secure these passwords and keys, a cryptographically weak password can be attacked directly by bypassing the entire security infrastructure. Accordingly, passwords and keys must be generated using a cryptographically strong RNG.

Disabling SSH Ports

A SSH port or interface is said to be disabled if it has been closed. It is possible that the authentication token validity period may expire during an active SSH session. In such circumstances, the modem 106 will not close the port and disable the SSH port until the user logs out of the modem 106. This creates an undesirable situation where a port remains open after the authentication token has expired. Accordingly, it is advantageous to have a means by which the SSH (or other) port may be disabled.

Manual: One technique for disabling the SSH port is to generate an enabler/disabler token 700 with an EIB 800 with the appropriate bits set to zero, and transmit that enabler/disabler token 700 to the modem 106.

Automatic: Another technique for disabling the SSH port is to configure the modem 106 to automatically disable the port whenever the authentication token validity period expires. This obviates the situation described above. Also, the SSH port may be closed at every SSH logout.

Hybrid (Manual/Automatic): Still another technique for disabling the SSH port is to allow the port to remain open and enabled until one of the following events occurs: (1) the modem receives an enabler/disabler token 700 with an EIB 800 with the appropriate bits set to zero, or the authentication token 402 validity period has expired.

SSH Server Public Key Verification

As described above, use of the modem's SSH interfaces (LAN or WAN) requires distributing the modem's SSH public key (or “server” public key, as the modem 106 is acting in the capacity of the “server” in this instance) to the OCM 306 or ACM 1002 (or “client” as the OCM 306 or ACM 1002 is acting like a “client”). Merely accepting the modem's SSH public key on trust and without verification represents a security issue, as any entity may claim to be the modem. Accordingly, it is desirable to provide a means for the OCM 306 or ACM 1002 to verify the modem's SSH public key before accepting and storing it. A description of the SSH architecture may be found in “The Secure Shell (SSH) Protocol Architecture,” RFC 4251 by T. Ylonen, Network Working Group, SSH Communications Security Corp., January 2006, which is hereby incorporated by reference herein.

In one embodiment, this is accomplished by the modem 106 inserting a hash of the modem's SSH public key into the authentication token 402 each time the token 400 is generated. When the client (OCM 306 or ACM 1002) receives the decrypted authentication token 402 from the authentication server 304, it extracts the hash of the modem's SSH public key. The SSH protocol includes a handshake between the server and client, at which time the client receives the modem's SSH public key. The client then regenerates the hash of the modem's SSH public key it received from the modem 106, and compares that regenerated hash with the hash received in the authentication token 402. If the two hashes have the same value, the client (OCM 306 or ACM 1002) may then trust the modem's SSH public key (received in the handshake) and store it for later use, preferably in secure storage of the OCM 306 or ACM 1002). The public key is then used according to the SSH protocol. Advantageously, this embodiment requires a small static space in the authentication token 402 regardless of the size of the public key (since the hash of the SSH server public key can be much smaller in size than the SSH server public key itself), and can therefore more easily support large populations of modems 106. However, this embodiment may require changes to OTS (off the shelf) SSH client processor instructions.

In a second embodiment, this is accomplished by the modem 106 inserting the SSH server public key into the authentication token 402 each time the token 400 is generated. If the authentication token 402 contains the server public key, the client (OCM 306 or ACM 1002) may update the SSH client database of SSH server public keys using the newly received SSH server public key. This can be accomplished, for example, by updating a previous key in the SSH server public key database with the newly received SSH public key. Advantageously, this embodiment can be implemented without modification to OTS SSH client processor instructions. However, this embodiment is more demanding in terms of memory, as a number of large SSH server public keys may require storage for systems having large modem 106 populations.

Type-length-value (TLV) parameters in the configuration file 302 of the modem 106 can be used to signal whether the modem 106 is to insert the SSH server public key or a hash of the SSH server public key.

SNMPv3 Key Management

Authentication token 402 usage can also be extended to support key management in an SNMPv3 protocol (e.g. using one of the SNMPv3 compliant modem 106 interfaces illustrated in FIG. 8 ). SNMP (Simple Network Management Protocol) is an Internet standard protocol for collecting and organizing information about managed devices on IP networks and for modifying that information to change device behavior. Devices that typically support SNMP include cable modems, routers, switches, servers, workstations, printers, and more. Earlier versions of SNMP (versions one and two) not provide for cryptographic security in the configuration and management of remote devices. Instead, authentication in SNMP versions one and 2 amounts to nothing more than a password (community string) sent in clear text between a manager and agent.

However, version three (SNMPv3) implements a user-based security model that permits communication without authentication and privacy (encryption) (NoAuthNoPriv), communication with authentication and without privacy (AuthNoPriv), and communication with authentication and privacy (AuthPriv). These features require the use of one or more authentication keys and a privacy keys. The difficulty is in how the authentication keys and privacy keys can be distributed securely and in a way which permits their authentication before use.

SNMPv3 uses key localization, which attempts to provide unique keys to all authoritative SNMP engines in the network. Key localization uses a single password to derive keys for the entire network. However, since the same password is used to derive keys for the entire network, the entire network is compromised if that single password is compromised.

In the embodiments described herein, the authorization token 400 can be used to provide a unique password to each authoritative SNMP engine (e.g. the OCM 306 or ACM 1002 and modem 106), thus obviating the foregoing problem. This can be accomplished, for example, by deriving both the authentication key and privacy key of SNMPv3 from one or more of the passwords in the authentication token 402. Using the techniques described above, different and unique authentication keys and private key are generated by each modem 106 in the network. Accordingly, the compromise of a password associated with one particular modem does not compromise the passwords of the remaining modems of the network. Since the authentication token 402 is renewed periodically and under the specific circumstances outlined above, the security of the authentication key and privacy key is also stronger than with a standard SNMPv3 implementation, as the authentication and privacy keys are of less value due to their temporary effectiveness. When the authentication token 402 is renewed, the associated passwords (unique to each engine or modem 106) are randomly generated and are also renewed, and the newly generated keys have no dependency on the previous keys.

Derivation of the new authentication key and privacy keys can be performed by a variety of cryptographic operations. As described above, each modem 106 includes the ability to generate a random number (whether by hardware or software random number generator), and the authentication key and privacy key may be generated as a combination of plurality of cryptographic operations, for example, by computing hashes and other cryptographic operations. Use of the SNMPv3 protocol is further described in “User-Based Security Module (USM) for version 3 of the Simple Network Management Protocol (SNMPv3),” RFC 3414, by U. Blumenthal and B Wijnen, Network Working Group, December 2002, which is hereby incorporated by reference herein.

Hardware Environment

FIG. 11 is a diagram illustrating an exemplary computer system 1100 that could be used to implement elements of the present invention, including the CPE or modem 106, the OCM 306, the authentication server 304, the ACM 1002, and portions of the LAN 1004 and/or LAN interface 1006. The computer 1102 comprises a general-purpose hardware processor 1104A and/or a special purpose hardware processor 1104B (hereinafter alternatively collectively referred to as processor 1104) and a memory 1106, such as random-access memory (RAM). The computer 1102 may be coupled to other devices, including input/output (I/O) devices such as a keyboard 1114, a mouse device 1116 and a printer 1128.

In one embodiment, the computer 1102 operates by the general-purpose processor 1104A performing processor instructions defined by the computer program 1110 under control of an operating system 1108. The computer program 1110 and/or the operating system 1108 may be stored in the memory 1106 and may interface with the user and/or other devices to accept input and commands and, based on such input and commands and the instructions defined by the computer program 1110 and operating system 1108 to provide output and results.

Output/results may be presented on the display 1122 or provided to another device for presentation or further processing or action. In one embodiment, the display 1122 comprises a liquid crystal display (LCD) having a plurality of separately addressable pixels formed by liquid crystals. Each pixel of the display 1122 changes to an opaque or translucent state to form a part of the image on the display in response to the data or information generated by the processor 1104 from the application of the instructions of the computer program 1110 and/or operating system 1108 to the input and commands. Other display 1122 types also include picture elements that change state in order to create the image presented on the display 1122. The image may be provided through a graphical user interface (GUI) module 1118A. Although the GUI module 1118A is depicted as a separate module, the instructions performing the GUI 1118B functions can be resident or distributed in the operating system 1108, the computer program 1110, or implemented with special purpose memory and processors.

Some or all of the operations performed by the computer 1102 according to the computer program 1110 instructions may be implemented in a special purpose processor 1104B. In this embodiment, some or all of the computer program 1110 instructions may be implemented via firmware instructions stored in a read only memory (ROM), a programmable read only memory (PROM) or flash memory within the special purpose processor 1104B or in memory 1106. The special purpose processor 1104B may also be hardwired through circuit design to perform some or all of the operations to implement the present invention. Further, the special purpose processor 1104B may be a hybrid processor, which includes dedicated circuitry for performing a subset of functions, and other circuits for performing more general functions such as responding to computer program instructions. In one embodiment, the special purpose processor is an application specific integrated circuit (ASIC).

The computer 1102 may also implement a compiler 1112 which allows an application program 1110 written in a programming language such as COBOL, C++, FORTRAN, or other language to be translated into processor 1104 readable code. After completion, the application or computer program 1110 accesses and manipulates data accepted from I/O devices and stored in the memory 1106 of the computer 1102 using the relationships and logic that was generated using the compiler 1112.

The computer 1102 also optionally comprises an external communication device such as a modem, satellite link, Ethernet card, or other device for accepting input from and providing output to other computers.

In one embodiment, instructions implementing the operating system 1108, the computer program 1110, and/or the compiler 1112 are tangibly embodied in a computer-readable medium, e.g., data storage device 1120, which could include one or more fixed or removable data storage devices, such as a zip drive, floppy disc drive 1124, hard drive, CD-ROM drive, tape drive, or a flash drive. Further, the operating system 1108 and the computer program 1110 are comprised of computer program instructions which, when accessed, read and executed by the computer 1102, causes the computer 1102 to perform the steps necessary to implement and/or use the present invention or to load the program of instructions into a memory, thus creating a special purpose data structure causing the computer to operate as a specially programmed computer executing the method steps described herein. Computer program 1110 and/or operating instructions may also be tangibly embodied in memory 1106 and/or data communications devices 1130, thereby making a computer program product or article of manufacture according to the invention. As such, the terms “article of manufacture,” “program storage device” and “computer program product” or “computer readable storage device” as used herein are intended to encompass a computer program accessible from any computer readable device or media.

Of course, those skilled in the art will recognize that any combination of the above components, or any number of different components, peripherals, and other devices, may be used with the computer 1102.

Although the term “computer” is referred to herein, it is understood that the computer may include portable devices such as cellphones, portable MP3 players, video game consoles, notebook computers, pocket computers, or any other device with suitable processing, communication, and input/output capability.

CONCLUSION

This concludes the description of the preferred embodiments of the present invention. The foregoing description of the preferred embodiment of the invention has been presented for the purposes of illustration and description. It is not intended to be exhaustive or to limit the invention to the precise form disclosed. Many modifications and variations are possible in light of the above teaching.

It is intended that the scope of the invention be limited not by this detailed description, but rather by the claims appended hereto. The above specification, examples and data provide a complete description of the manufacture and use of the apparatus and method of the invention. Since many embodiments of the invention can be made without departing from the scope of the invention, the invention resides in the claims hereinafter appended. 

What is claimed is:
 1. A method of accessing a modem for use with a service provider, comprising: receiving, by a computing device, an encrypted authentication token from the modem, the authentication token having a modem password stored in secure memory and being encrypted according to a public key; transmitting, by the computing device, the encrypted authentication token to an authentication server; receiving, by the computing device, a decrypted authentication token from the authentication server, the decrypted authentication token comprising the modem password; generating, by the computing device, an authentication key and a privacy key from the modem password; configuring, by the computing device, modem interfaces at least in part using the decrypted authentication token, the modem interfaces including a network management protocol interface; and communicating, by the computing device, with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key, wherein the communicating comprises at least one of: authenticating, by the computing device, communications received from the modem at least in part according to the authentication key; decrypting, by the computing device, received communications at least in part according to the privacy key; transmitting, by the computing device, communications to the modem at least in part according to at the authentication key; and transmitting, by the computing device, communications to the modem encrypted at least in part according to the privacy key.
 2. The method of claim 1, wherein: the modem also generates the authentication key and the privacy key at least in part from the modem password.
 3. The method of claim 1, wherein: the authentication token comprises at least one password; and communicating, by the computing device, with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key comprises logging into the modem at least in part using the at least one password.
 4. The method of claim 3, wherein: the authentication token further comprises a session key; communicating, by the computing device, with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key further comprises configuring modem interfaces at least in part using the authentication token, including: generating, by the computing device, configuration data; encrypting, by the computing device, the configuration data according to at least a portion of the session key; transmitting, by the computing device, the encrypted configuration data to the modem.
 5. The method of claim 4, wherein: the encrypted authentication token is received in a client of the service provider; the authentication token is encrypted according to a service provider public key; and the service provider public key is stored in secure storage of the modem.
 6. The method of claim 5, further comprising: receiving a configuration file in the modem, the configuration file comprising: a second service provider public key; an authentication token validity period; and a maximum number of logins.
 7. The method of claim 6, further comprising: determining, by the modem, if the second service provider public key of the received configuration file is different than the service provider public key stored in the secure storage; if the service provider public key of the received configuration file is different than the service provider public key stored in the secure storage: replacing, by the modem, the service provider public key stored in the secure storage with the second service provider public key of the received configuration file; generating, by the modem, a second authentication token, the second authentication token comprising: a second password; a second session key; and a hash of a secure shell (SSH) public key; tagging, by the modem, the second password, the second session key, and the hash of the SSH public key with a validity period, a maximum number of logins and an address of the modem; and encrypting, by the modem, the second authentication token with the second service provider public key.
 8. The method of claim 6, further comprising: determining, by the modem, if the received authentication token has expired; if the received authentication token has expired: generating, by the modem, a second authentication token, the second authentication token comprising: a second password; a second session key; and a hash of a secure shell (SSH) public key; tagging, by the modem, the second password, the second session key, and the hash of the SSH public key with a validity period, a maximum number of logins and an address of the modem; and encrypting, by the modem, the second authentication token with the second service provider public key.
 9. The method of claim 6, further comprising: determining, by the modem, whether the second service provider public key is in the received configuration file; and if the second service provider public key is not in the received configuration file, disabling, by the modem, access to the modem.
 10. The method of claim 4, wherein: the encrypted authentication token is received in a client of a security provider; the authentication token is encrypted according to an authentication server public key; and the authentication server public key is part of a software image of the modem.
 11. The method of claim 10, wherein the receiving the encrypted authentication token from the modem comprises: receiving, by the computing device, the encrypted authentication token via a temporary dedicated port opened by the modem.
 12. The method of claim 11, wherein the receiving, by the computing device, the encrypted authentication token from the modem comprises: determining, by the modem, if the received authentication token has expired; if the received authentication token has expired: generating, by the modem, a second authentication token, the second authentication token comprising: a second password; a second session key; and a hash of a secure shell (SSH) public key; tagging, by the modem, the second password, the second session key and the has of the SSH public key with a validity period, a maximum number of logins and an address of the modem; and encrypting, by the modem, the second authentication token with a second authentication server public key.
 13. An apparatus for accessing a modem for use with a service provider, comprising: a processor; a memory, communicatively coupled to the processor, the memory storing processor instructions comprising instructions for: receiving an encrypted authentication token from the modem, the authentication token having a modem password stored in secure memory and being encrypted according to a public key; transmitting the encrypted authentication token to an authentication server; receiving a decrypted authentication token from the authentication server, the decrypted authentication token comprising the modem password; and generating an authentication key and a privacy key from the modem password; configuring modem interfaces at least in part using the decrypted authentication token, the modem interfaces including a network management protocol interface; and communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key, wherein the communicating comprises processor instructions for at least one of: authenticating communications received from the modem at least in part according to the authentication key; decrypting received communications at least in part according to the privacy key; transmitting communications to the modem at least in part according to at least one of the authentication key and the privacy key.
 14. A method of accessing a modem for use with a service provider, comprising: receiving, by a computing device, an encrypted authentication token from the modem, the authentication token having a modem password stored in secure memory and being encrypted according to a public key; transmitting, by the computing device, the encrypted authentication token to an authentication server; receiving, by the computing device, a decrypted authentication token from the authentication server, the decrypted authentication token comprising the modem password; generating, by the computing device, an authentication key and a privacy key from the modem password; configuring, by the computing device, modem interfaces at least in part using the decrypted authentication token, the modem interfaces including a network management protocol interface; communicating, by the computing device, with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key, wherein the communications comprise a payload and a hash of the payload generated according to the authentication key; authenticating, by the computing device, communications received from the modem at least in part according to the authentication key comprises: generating, by the computing device, a hash of the payload according to the authentication key; comparing, by the computing device, the generated hash of the payload with the received hash of the payload; and transmitting, by the computing device, communications received from the modem at least in part according to the authentication key comprises: generating, by the computing device, a hash of the payload according to the authentication key; and transmitting, by the computing device, the payload and the generated hash of the payload.
 15. The apparatus of claim 13, wherein: the modem also generates the authentication key and the privacy key at least in part from the modem password.
 16. The apparatus of claim 13, wherein: the authentication token comprises at least one password; and the processor instructions for communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key comprises processor instructions for logging into the modem at least in part using the at least one password.
 17. An apparatus for accessing a modem for use with a service provider, comprising: means for receiving an encrypted authentication token from the modem, the authentication token having a modem password stored in secure memory and being encrypted according to a public key; means for transmitting the encrypted authentication token to an authentication server; means for receiving a decrypted authentication token from the authentication server, the decrypted authentication token comprising the modem password; and means for generating an authentication key and a privacy key from the modem password; means for configuring modem interfaces at least in part using the decrypted authentication token, the modem interfaces including a network management protocol interface; and means for communicating with the modem using the network management protocol interface according to at least one of the generated authentication key and the privacy key, wherein the means for communicating comprises at least one of: means for authenticating communications received from the modem at least in part according to the authentication key; means for decrypting received communications at least in part according to the privacy key; means for transmitting communications to the modem at least in part according to at the authentication key; and means for transmitting communications to the modem encrypted at least in part according to the privacy key. 